Configuring Notifications and Other Scheduling Features
This applies to: Managed Dashboards, Managed Reports
The Symphony Scheduler service needs to be running and various configuration settings must be applied for notifications and other scheduling-related features in Symphony to work.
Symphony Scheduler Service
For any scheduled task in Symphony to work (e.g., notifications, scheduled data cube storage), the Symphony Scheduler service needs to be running on the server where Symphony was installed. There is a health check you can run from Symphony's administration area named DBI0040 : Scheduler Service Status that can confirm whether this is running and can connect.
The Symphony Scheduler service is typically installed along with the application. To verify that the service is running on Windows, open Services from the Start menu under Windows Administrative Tools, or go to this tab in the Windows Task Manager.
If you have changed the permissions for the database login used to connect to Symphony's application and warehouse databases since installation, ensure this login still has access to read and write to these databases.
Symphony Configuration Settings
The following configuration settings should be set correctly. To access them, go to Administration in the main menu, expand Setup, and click Config.
Internal Application URL
The Internal Application URL setting should be correct for scheduling-related features such as scheduled notifications to work properly. This URL is used by the Symphony Scheduler service.
There is a dedicated health check named DBI0045: Internal Application URL Status that can confirm this setting is correct.
Email Settings
Email settings must be configured for certain features to work, including notifications and password reset from the Log on screen.
These are described in detail in the configuration settings article. You can test email settings from the System Health section.
Notification Content Security
You may also want to consider how your users should be able to share content through notifications:
If the Allow Custom Email Recipientsconfiguration settings is enabled, users can add email addresses as recipients that may not be users of Symphony. See configuration best practices.
The Specify Notification Recipientsapplication privilege determines which users can add other users as recipients to a notification. Users with this ability may add another user as a recipient of exported content from a view that they wouldn't otherwise be able to access.
If enabled, the Enforce Recipient Account Exportsconfiguration settings always exports content using each recipient's account separately, ensuring that they can each only receive the content and data that they have access to through security privileges and data security.
For more information, see:
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