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SSAS Data Connection Issues

This applies to: Managed Dashboards, Managed Reports

Issue: Test Connection Failure

Symptom:

  • You get the error below when you try to test the connection to a SQL Server Analysis Services (SSAS) database:
  • Test failed: Either the user, NT AUTHORITY\NETWORK SERVICE [or the account you're using], does not have access to the [your SSAS db name] database, or the database does not exist.

Resolution:

The account you're using to log-on needs to have at least read permission on the SSAS db: http://msdn.microsoft.com/en-us/library/ms174799.aspx

Issue: Unable to connect using Windows Impersonation with Specified credentials

Symptom:

  • You are trying to connect to a SSAS (SQL Sever Analysis Services) database on the same machine as Symphony.
  • Test Connection fails with error similar to: Either the user, NT AUTHORITY\NETWORK SERVICE does not have access ...

Resolution:

  • Make sure the Relay Credentials option is unchecked. This option only applies when making outbound network connections, which is not the case in this scenario because you are connecting to a database on the same machine as Symphony.

For more information, see:

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