(v24) Login Fields troubleshooting

Login Fields troubleshooting

This applies to: Managed Dashboards, Managed Reports

Issue: A blank login screen shows on the Symphony website in Windows Ser ver 2012 R2

Symptoms:

• After the installation of the instance in Symphony and prepare to log in, the page displays a blank login page, except for the Symphony logo and the Windows bar.

• Furthermore, upon clicking on the Windows button to log in would still result in going to the blank screen.

Resolution:

The issue is that the IE Enhanced Security is enabled in Internet Explorer. To disable it, open Server Manager, and go to Local Server. Go Properties, and look for IE Enhanced Security Configuration.

For more information, see:

• Log on to Symphony