Elasticity - Hours and Seats
This applies to: Managed Dashboards, Managed Reports
Elasticity is a built-in feature of the licensing system that allows a user to temporarily exceed the floating license limits. This feature allows a user to log on and continue working while giving Symphony system administrator notice and an opportunity to review the organization's need for more license seats.
A retail license typically includes a fixed number of elastic hours for standard users and power users. For example, standard users may be permitted to exceed the license limits by logging on for up to 5 hours (in total for all standard users combined) per calendar quarter. Note that unused elastic hours are not carried over from one quarter to the next.
Besides elastic hours, there is also the concept of elastic seats. These represent the number of concurrent users that are permitted to log on and consume elastic hours when all floating seats are occupied. Two license fields, Floating Power User Elastic Seats and Floating Standard User Elastic Seats represent the maximum number of concurrent users that can be logged on and using elastic seats for power users and standard users, respectively.
See Configure Elasticity for information on managing the elasticity of the seats available to your organization.
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