SaaS and Multi-Tenancy License Assignment

This applies to: Managed Dashboards, Managed Reports

Symphony provides built-in support for SaaS (software-as-a-service) and multi-tenant scenarios. This feature allows a single instance to serve multiple independent tenants.

Note: This feature is an option you enable through appropriate licensing.

Under the SaaS/Multi-tenancy section of Administration, the Tenants page allows system administrators to create and set up multiple tenants that are completely isolated from each other. System administrators can also assign seats and elastic hours on a per-tenant basis.

The list of tenants includes a Seat Allocation column you can use to quickly view how your licensed seats have been allocated between tenants. More details are listed in a tooltip popup when you hover or long-press the appropriate field.

If Seat Allocation is blank, the tenant draws from your overall, or global pool of available seats.

Edit a tenant's Seat Allocation settings to change the allocation.

Each tenant can be assigned their own tenant administrators. Tenant administrators can add and manage users, groups, and projects within their own tenant without having to involve the system administrators.

Note: For tenant administrators, the Seat Usage screen is accessible from the Account Service section.

See multi-tenancy for more details on administering tenants.