How to Recycle the Application Pool

This applies to: Managed Dashboards, Managed Reports

This article shows you how to recycle the Symphony application pool in the IIS web server when installed on Windows. After performing certain installation and/or configuration tasks, it is necessary to recycle the application pool in order for the changes to take effect, or for Symphony to work properly. These include:

• Configuring the configuration file.

• Configuring the Oracle data connector's tnsnames.ora file.

• Restoring the Symphony application database from a SQL Server database backup - this is necessary in order to clear any old cryptography keys which may be stored in memory.

Recycle the Application Pool

Though using iisreset is also possible, the best way to restart the Symphony website is to recycle the application pool so that other applications running on the server are not affected. To do this:

1. Open the IIS Manager. You can do this in the start menu by typing to search for IIS, or typing to run inetmgr.

2. In the IIS management console, select Application Pools under your server name.

3. Select your Symphony application pool.

4. Under Actions on the right, click Recycle...

For more information, see Symphony Managed Dashboards and Reports Config File.